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The majority of general performance problems in ITDS can be attributed to the following two causes: 1) lack of regular DB2 maintenance 2) inefficient ldapsearch operations querying the server repeatedly Before opening a Service Request for performance issues, please see the following technote and make sure that DB2 maintenance has been performed recently: http://www.ibm.com/support/docview.wss?uid=swg21263999(http://www-1.ibm.com/support/docview.wss?rs=767&uid=swg21263999) For more information read this technote(http://www-01.ibm.com/support/docview.wss?uid=swg21270498)